Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By accessing or purchasing from The Gourmet Butcher Block website, you agree to the following terms and conditions, along with all applicable laws. If you do not agree with these terms, please do not use this site.

Shipping and Delivery

The Gourmet Butcher Block ensures the freshness of all perishable items by freezing them prior to shipment and packing each order with 10 lbs of dry ice, which keeps items cold for up to two days. Please be aware that The Gourmet Butcher Block is not responsible for delays due to shipping carriers, adverse weather conditions, or incorrect shipping information provided by the customer. During the holiday season, delays are more likely, and same-day shipping cannot be guaranteed.

Shipping Schedule

  • Shipping Days: Orders are shipped Monday through Thursday for next-day and 2nd-day (Saturday delivery) options.
  • Same-Day Shipping: Available if the order is placed before 2 PM Central Time.
  • Orders Placed Thursday through Sunday: Shipped the following Monday to ensure quality and freshness.

Holiday Shipping Deadlines

  • Thanksgiving: Last shipping day is Monday, November 25th. Orders must be placed by Sunday, November 24th.
  • Christmas: Last standard shipping day is Thursday, December 19th. Orders must be placed by Wednesday, December 18th.
  • Christmas Eve: For next-day delivery on Monday, December 23rd, orders must be placed by Sunday, December 22nd.

Return Policy

Return Policy for canceled orders
If your food product arrives damaged or contaminated or with items missing, please notify us within 24 hours and we will do our best to resolve the problem.
An order cannot be canceled once it has been shipped

Return Policy for Perishable items
These items cannot be returned. If you have any questions regarding this policy contact us.
If a perishable item is returned to us marked “Undeliverable” we cannot offer a refund. Unfortunately, unlike items that have a longer shelf life; the perishable product cannot be resold.

Return policy on damaged or missing products
If your food product arrives damaged or contaminated or with items missing, please notify us within 24 hours and we will do our best to resolve the problem.

Copyright 

The entire content included in this site, including but not limited to text, graphics, or code, is copyrighted as a collective work under the United States and other copyright laws and is the property of The Gourmet Butcher Block. You may electronically copy and print hard copies of portions of this site for the sole purpose of placing an order or purchasing The Gourmet Butcher Block products. Any other use, including reproduction, distribution, or transmission of the content, is strictly prohibited without prior written permission from The Gourmet Butcher Block. All rights reserved.

Trademarks 

All trademarks, service marks, and trade names of The Gourmet Butcher Block used on this site are trademarks or registered trademarks of The Gourmet Butcher Block.

Refunds and Returns 


Due to the perishable nature of our products, all sales are final. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery to discuss a replacement or refund.

Limitation of Liability 


The Gourmet Butcher Block shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Gourmet Butcher Block has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you.

Typographical Errors 


In the event a product is mistakenly listed at an incorrect price, The Gourmet Butcher Block reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is canceled, The Gourmet Butcher Block will issue a credit to your credit card account.

Use of Site 


You agree to use the site for lawful purposes only. Harassment, abusive language, impersonation of others, or the uploading of illegal or objectionable content is strictly prohibited. Any such behavior may result in the termination of your access to the site.

Disclaimer

 
This site and the materials and products on this site are provided “as is” without warranties of any kind, either express or implied. The Gourmet Butcher Block does not warrant that the site will operate without error, that the server is free of harmful components, or that the products or services provided will meet your expectations.

Indemnification

 
You agree to indemnify, defend, and hold harmless The Gourmet Butcher Block, its officers, employees, agents, and suppliers from any claims, damages, losses, or expenses arising from your use of this site or violation of these terms.

Governing Law 


These terms are governed by and construed in accordance with the laws of the State of Louisiana. You agree that any legal action arising out of or related to the use of this site or the purchase of The Gourmet Butcher Block products will be filed only in the state or federal courts located in Louisiana.

Third-Party Links 


Our website may contain links to third-party sites for your convenience. However, The Gourmet Butcher Block has no control over these linked sites and is not responsible for their content, privacy policies, or data collection practices. Your use of these sites is at your own risk.