Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By accessing or purchasing from The Gourmet Butcher Block website, you agree to the following terms and conditions, along with all applicable laws. If you do not agree with these terms, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics, or code, is copyrighted as a collective work under the United States and other copyright laws and is the property of The Gourmet Butcher Block. You may electronically copy and print hard copies of portions of this site for the sole purpose of placing an order or purchasing The Gourmet Butcher Block products. Any other use, including reproduction, distribution, or transmission of the content, is strictly prohibited without prior written permission from The Gourmet Butcher Block. All rights reserved.
Trademarks
All trademarks, service marks, and trade names of The Gourmet Butcher Block used on this site are trademarks or registered trademarks of The Gourmet Butcher Block.
Shipping and Delivery
All perishable goods are frozen before shipment and packed with 10 lbs of dry ice to maintain freshness. Dry ice is effective for up to two days. The Gourmet Butcher Block is not responsible for any delays caused by carriers, adverse weather conditions, or incorrect shipping information provided by the customer. Please note that during the holiday season, delays may occur, and same-day shipping is not guaranteed. Refunds or replacements for damaged goods must be requested within three (3) business days of delivery, and photographic evidence may be required.
Refunds and Returns
Due to the perishable nature of our products, all sales are final. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery to discuss a replacement or refund.
Limitation of Liability
The Gourmet Butcher Block shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Gourmet Butcher Block has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you.
Typographical Errors
In the event a product is mistakenly listed at an incorrect price, The Gourmet Butcher Block reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is canceled, The Gourmet Butcher Block will issue a credit to your credit card account.
Use of Site
You agree to use the site for lawful purposes only. Harassment, abusive language, impersonation of others, or the uploading of illegal or objectionable content is strictly prohibited. Any such behavior may result in the termination of your access to the site.
Disclaimer
This site and the materials and products on this site are provided “as is” without warranties of any kind, either express or implied. The Gourmet Butcher Block does not warrant that the site will operate without error, that the server is free of harmful components, or that the products or services provided will meet your expectations.
Indemnification
You agree to indemnify, defend, and hold harmless The Gourmet Butcher Block, its officers, employees, agents, and suppliers from any claims, damages, losses, or expenses arising from your use of this site or violation of these terms.
Governing Law
These terms are governed by and construed in accordance with the laws of the State of Louisiana. You agree that any legal action arising out of or related to the use of this site or the purchase of The Gourmet Butcher Block products will be filed only in the state or federal courts located in Louisiana.
Third-Party Links
Our website may contain links to third-party sites for your convenience. However, The Gourmet Butcher Block has no control over these linked sites and is not responsible for their content, privacy policies, or data collection practices. Your use of these sites is at your own risk.
Return Policy
Return Policy for canceled orders
If your food product arrives damaged or contaminated or with items missing, please notify us within 24 hours and we will do our best to resolve the problem.
An order cannot be canceled once it has been shipped
Return Policy for Perishable items
These items cannot be returned. If you have any questions regarding this policy contact us.
If a perishable item is returned to us marked “Undeliverable” we cannot offer a refund. Unfortunately, unlike items that have a longer shelf life; the perishable product cannot be resold.
Return policy on damaged or missing products
If your food product arrives damaged or contaminated or with items missing, please notify us within 24 hours and we will do our best to resolve the problem.